How can I get a refund?

Last updated October 19, 2026

You can request a refund for any unspent credits within 14 days of your purchase. Just email our support team with your order number.

Steps

Find the order number in the payment confirmation email you received after buying credits.
Send this number to our support team at support@referati.ai and let us know you would like a refund.
Credits from a failed task are returned to your balance automatically, so you don't need to request a refund.

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